Communicating Effectively

Start date: 05 October 2021

Duration: 2 Days, Tues 5th & Wed 6th Oct, 9.15am - 4.30pm each day

Location: Live online training

Certificate: N/A

Cost: Members € 200, Non-Members €300

Course code: N/A

Programme overview

Communication Skills are essential personal development skills which you need to achieve success in your life and career.
This programme is designed to provide a comprehensive package for all your communication skills training needs. This programme covers getting your message across, listening, giving, and receiving feedback, speaking one to one or in larger groups. The skills on this programme support coaching staff, having meetings with a manager, delivering presentations and public speaking. Persuasion, assertiveness, and business skills will be taken to a new level, your leadership abilities will expand as you learn to communicate more effectively.
In order to meet demand, the following reruns are scheduled in 2021:
15 - 16 June
22 - 23 June
5 - 6 Oct.

Learning outcomes

At the end of this course you will be
• More comfortable, confident and relaxed in your communications
• Communicating so that your audience understands you
• Leaving a memorable impression with your audience
• Influencing more effectively to get others to take the necessary action
• Expanding your leadership abilities

Who is the course for?

Anyone who wants to excel as a communicator in their organisation and personal life.


Day 1
• Importance of Communication
• Barriers
• Communication Process
• Perspectives
• Elements of Communication
• Communication Styles
• Listening Skills
• Assertiveness
• Self-Awareness
Day 2
• Listening in difficult situations
• Conflict Management
• Dealing with Anger
• Stress Management Applied
• Communications Applied in Work Environment
• Presentation Skills
• Written Communication in Reports & Emails
• Personal Action Plan

Trainer Profile

Ann McGarry is a human development consultant. Ann’s coaching and training programmes change people’s lives and businesses, acting as a catalyst to unleash talent, thereby supporting personal fulfilment whilst also delivering organisational goals.
Her training programmes include leadership, change and strategic management, management development skills, personal effectiveness and wellness and have been delivered to the public and private sectors, from SMEs, to large corporations. Her highly interactive programmes are content rich delivered in a nurturing learning environment supporting individual growth and development.
Prior to setting up her consultancy practice in 2001 she held senior managerial roles in the private sector, where staff development was a significant part of her role.
Ann is a strong advocate of lifelong learning. She holds a BSc in Chemistry, Diploma in Industrial Management, Diploma in Training and Development, Diploma in Professional Coaching and MSc in work and Organisational Behaviour. Ann is also the Author of the book Care of Leadership: A practice for Developing Leadership Effectiveness.

Contact Gerry Byrne at for full details

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